What is Self-Exclusion?

Self-exclusion is a way for a player to request a temporary or permanent stop to their gaming. Contact us via wim8 Live Chat or at support@wim8.im to set an exclusion period. During this period your account will be blocked from play, and we will not question your decision.

What are the ways to contact wim8 about a gambling problem?

There are 2 ways to reach wim8's responsible gaming support — (1) open Live Chat on the wim8 website and speak directly in Burmese, (2) send an email to support@wim8.im. Both are available 24/7, and our team will assist you with care and confidentiality.

21+ only

Responsible Gaming — Healthy Play, Always

At wim8, gaming is for fun. With personal control tools, deposit limits, and open support channels, we always back our players in keeping their gaming healthy.

Gaming is for Fun

wim8 sees gaming as entertainment and leisure. Whether it's football live betting, slots, or live casino — gaming is not a way to make money, it's a fun activity, and we always want our players to keep that in mind.

We are a platform that puts players' wellbeing first. When gaming stops being fun and starts feeling like a burden, be brave enough to stop and seek help. At wim8, you can set self-exclusion, deposit limits, and session time limits at any time.

Understand that gambling carries the risk of financial loss. Only play with money you can afford to lose, and make that a firm decision before you start. In particular, no one under 21 may register an account or play at wim8 — this is a policy we do not change.

Control Tools We Offer

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Keep your budget within clear boundaries and focus on genuine enjoyment.

Session Time Limit

Set your own daily play time. When the limit is reached, our system will notify you and pause your session.

Self-Exclusion

When you want to stop playing temporarily or permanently, you can request self-exclusion through our 24/7 support. We respect that decision and will act on it immediately.

Time-Out

You can set a Time-Out period of 24 hours to a few days to take a short break from playing. During this period, you cannot log in to your account or place any bets.

24/7 Myanmar-Language Support

If you are struggling with gambling-related issues or need to use our control tools, you can reach us at any time via Live Chat or email.

21+ Age Check

Age verification is carried out when you open an account. We block every possible way for anyone under 21 to play — this policy will not change.

Warning Signs to Watch For

If you notice any of the following signs in yourself, it may indicate that gambling is becoming a problem —

Financial Warning Signs

If you notice that you keep betting larger amounts to try to win back losses, or that you are borrowing money from family, friends, or others near and far to fund your gambling — stop immediately and contact us.

When you feel you cannot stop gambling and it has become your top priority over family, work, and daily responsibilities
When you feel the need to hide your gambling from family and friends
When you keep playing beyond the amount you decided to bet
When gambling is the only thing you crave during the rest of your day, even when you are not playing
When you keep gambling again after a loss because of the pain, anger, or distress it brings
When you notice you are enjoying it less and less but still cannot stop

How to Use Control Tools

Once you log in to your wim8 account, you can access the gambling control tools right away by following these steps —

Open Account Settings

Set a Deposit Limit

Choose and save your own daily, weekly, or monthly deposit limit. The limit takes effect immediately.

Set a Play Time Limit or Time-Out

You can set a daily time limit for how long you play, or choose a Time-Out of a few days to several weeks — during this period you cannot play.

Request Self-Exclusion

If you need a longer exclusion, contact wim8 Live Chat or [email protected]. Our support team is available 24/7 in Myanmar language to help you.

Protection for Family / Friends

If you believe a family member has a gambling problem, contact us — we will do our best to help.

21+ Age Restriction

Who Can Play

You must be 21 years of age or older to play at wim8. This is a policy we will not change, and any attempt to bypass this restriction will result in account closure.

Protecting Children

If there are children or young people in your home, please use parental control software to prevent them from accessing the gaming software and website — this is a parental responsibility.

How to Get Help

If you are having problems because of gambling, or you want to stop but are not sure how — the wim8 support team is here to help you fairly and with care.

Live Chat — 24/7

You can reach us directly in Myanmar language. Setting gambling control tools, requesting self-exclusion, and applying limits can all be handled immediately via Live Chat.

Email Contact

You can contact us at [email protected] at any time for gambling-related issues, self-exclusion, and limit requests. Please include any additional details related to your account.

Responsible Gaming — Questions & Answers

Log in via wim8 Login, go to your profile settings, and open the "Responsible Gaming" or "Deposit Limit" option. Choose a daily, weekly, or monthly limit, set the amount, and save — it takes effect immediately. To increase a limit, you will need to contact our support team.

Self-exclusion is a way for a player to request a temporary or permanent stop to their gaming. Contact us via wim8 Live Chat or at [email protected] to set an exclusion period. During this period your account will be blocked from play, and we will not question your decision.

Time-Out is a short break tool lasting a few days to a few weeks — once the period ends, your account can be reopened. Self-Exclusion is a longer-term block, and the duration is agreed with our support team. The restriction cannot be lifted on request before it expires — this is intentional, to protect the player.

Chasing losses by continuing to play, borrowing money to gamble, hiding your gambling from family and friends, and repeatedly going over your own time and spending limits — these are signs of problem gambling. You can reach our 24/7 support team at any time.

There are 2 ways to reach wim8's responsible gaming support — (1) open Live Chat on the wim8 website and speak directly in Burmese, (2) send an email to [email protected]. Both are available 24/7, and our team will assist you with care and confidentiality.

wim8 carries out age verification at registration. If a player is found to be under 21, the account is closed immediately. Attempts to bypass this restriction are monitored operationally. Under-21 gambling is something we do not accept under any circumstances.

Play Responsibly — Stay in Control with wim8

To learn more about how to use gambling control tools and your rights as a player, read our FAQ articles, or log in via wim8 Login to start playing.

Read FAQ wim8 Login